Case studies

Woolworths

Client:

Woolworths

Task:

Increase speed of products to market.

Challenges:

  • Lengthy garment approval process
  • Changes after final sign-off has occurred
  • Problems with fabric availability
  • Non-standardised technology and buying processes
  • More time spent on execution than strategy
  • Unnecessary duplication and paperwork

Process followed:

  • Roll out the project in phases, beginning with Women’s Wear.
  • Map Women’s Wear as the desired state for other departments and map the rest of the departments against this.
  • Follow a parallel roll-out approach in subsequent phases.
  • Involve users in buying, technology, planning and suppliers.
  • Launch a two- to three-week dedicated effort using overseas resources.
  • Initiate supplier training sustainability via the appointment of two custodians per supplier.

Outcomes and benefits:

  • Reduction of delayed timelines
  • Automated and standardised processes
  • Partnerships between buyers and suppliers
  • Proactive involvement rather than reactive response
  • Standardised terminology
  • Adoption of standards and world practices as opposed to methods
  • Integrated relationship with suppliers
  • Implementation of a “living style file” and “fabric library”

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